Customer Support SaaS
Help desks, live chat, and customer service platforms
Don't see your brand?
Score it now and we'll add it to the leaderboard.
| Rank | Brand | Score | Verdict | Subreddits | Where | |
|---|---|---|---|---|---|---|
| 1 | Help ScoutTop: r/SaaS | 57 | Reddit is mixed on you | 5 subreddits | View full report | |
| 2 | ZendeskTop: r/Zendesk | 53 | Reddit is mixed on you | 4 subreddits | View full report | |
| 3 | OlarkTop: r/ecommerce | 49 | Reddit is mixed on you | 7 subreddits | View full report | |
| 4 | GorgiasTop: r/shopify | 48 | Reddit is mixed on you | 6 subreddits | View full report | |
| 5 | GladlyTop: r/ecommerce | 41 | Reddit is mixed on you | 9 subreddits | View full report | |
| 6 | DriftTop: r/cardetailingtips | 39 | Reddit is mostly fine with you | 8 subreddits | View full report | |
| 7 | KustomerTop: r/CRM | 38 | Reddit is mostly fine with you | 8 subreddits | View full report | |
| 8 | IntercomTop: r/SaaS | 36 | Reddit is mostly fine with you | 7 subreddits | View full report | |
| 9 | FreshdeskTop: r/helpdesk | 36 | Reddit is mostly fine with you | 8 subreddits | View full report | |
| 10 | TidioTop: r/AIAssisted | 34 | Reddit is mostly fine with you | 8 subreddits | View full report | |
| 11 | Zoho DeskTop: r/Zoho | 33 | Reddit is mostly fine with you | 5 subreddits | View full report | |
| 12 | GrooveTop: r/musicproduction | 27 | Reddit is mostly fine with you | 9 subreddits | View full report | |
| 13 | HubSpot Service HubTop: r/hubspot | 24 | Reddit is mostly fine with you | 4 subreddits | View full report | |
| 14 | LiveChatTop: r/ecommerce | 23 | Reddit is mostly fine with you | 7 subreddits | View full report | |
| 15 | CrispTop: r/Baking | 22 | Reddit is mostly fine with you | 9 subreddits | View full report | |
| 16 | LiveAgentTop: r/salesforce | 22 | Reddit is mostly fine with you | 7 subreddits | View full report | |
| 17 | FrontTop: r/asklinguistics | 20 | Reddit loves you | 9 subreddits | View full report | |
| 18 | KayakoTop: r/J_Horror | 20 | Reddit loves you | 3 subreddits | View full report | |
| 19 | ChatBotTop: r/chatbot | 20 | Reddit loves you | 8 subreddits | View full report | |
| 20 | HappyFoxTop: r/sysadmin | 17 | Reddit loves you | 7 subreddits | View full report |
Category avg: 33
Discussed in 5 subreddits
Category avg: 33
Discussed in 4 subreddits
Category avg: 33
Discussed in 7 subreddits
Category avg: 33
Discussed in 6 subreddits
Category avg: 33
Discussed in 9 subreddits
Category avg: 33
Discussed in 8 subreddits
Category avg: 33
Discussed in 8 subreddits
Category avg: 33
Discussed in 7 subreddits
Category avg: 33
Discussed in 8 subreddits
Category avg: 33
Discussed in 8 subreddits
Category avg: 33
Discussed in 5 subreddits
Category avg: 33
Discussed in 9 subreddits
Category avg: 33
Discussed in 4 subreddits
Category avg: 33
Discussed in 7 subreddits
Category avg: 33
Discussed in 9 subreddits
Category avg: 33
Discussed in 7 subreddits
Category avg: 33
Discussed in 9 subreddits
Category avg: 33
Discussed in 3 subreddits
Category avg: 33
Discussed in 8 subreddits
Category avg: 33
Discussed in 7 subreddits
Want the full picture?
We scan your category's top Reddit threads live on the call. You see exactly where buyers are choosing alternatives over you. You keep the audit report whether you work with us or not.
Explore other verticals
CRM Software
Sales CRMs, pipeline management, and customer relationship tools
Crypto Exchanges
Platforms for buying, selling, and trading cryptocurrencies
DTC Supplements
Direct-to-consumer vitamins, nootropics, and wellness supplements
Ecommerce Platforms
Shopify, WooCommerce, BigCommerce — the platforms DTC brands build on
Email Marketing
Email service providers, marketing automation, and newsletter tools
Fitness SaaS
Gym management, personal training, and fitness studio software
HR Software
People ops, HRIS, payroll, and recruiting tools
Meal Kits
Subscription meal kit and prepared food delivery
Project Management
Task, project, and team collaboration software
Skincare DTC
Direct-to-consumer skincare and beauty brands
Scores reflect publicly-ranking Reddit threads on Google. Brands can request takedown of any quote at takedown@blimpp.com.
