Olark
Reddit is mixed on you
10
Threads analysed
5
Negative threads
-0.25
Avg sentiment
Your score of 49 is 16 points higher than the Customer Support SaaS average of 33.
See the full Customer Support SaaS scoreboard →Thread freshness
The conversation is largely historical.
Sentiment distribution across 10 analysed threads
Most damaging quotes
“Olark - outgrown the solution. All products have downtime but outages while working with SaaS solutions comes at a high cost of business during operating ...”
“I tested LiveChat, Live Person, and Olark before making a decision on which product to use --- I ultimately chose LiveChat and I'm very happy ...”
“Hey guys! One of our e-commerce clients is using Olark for live chat. However, it seems to have a significant impact on JS performance…”
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Where Reddit is talking about you
Subreddits ranked by thread volume, coloured by average sentiment in that community.
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Your closest neighbours in Customer Support SaaS
Brands with similar Reddit Sentiment Scores.