Zendesk
Reddit is mixed on you
9
Threads analysed
5
Negative threads
-0.24
Avg sentiment
Your score of 53 is 20 points higher than the Customer Support SaaS average of 33.
See the full Customer Support SaaS scoreboard →Thread freshness
The conversation is largely historical.
Sentiment distribution across 9 analysed threads
Most damaging quotes
“Zendesk is a scam that won't let you cancel : r/SaaS”
“Why is Zendesk Help Desk So Terrible?”
“Zendesk Sell Retiring : r/CRM”
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Where Reddit is talking about you
Subreddits ranked by thread volume, coloured by average sentiment in that community.
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Your closest neighbours in Customer Support SaaS
Brands with similar Reddit Sentiment Scores.