Freshdesk
Reddit is mostly fine with you
10
Threads analysed
3
Negative threads
-0.19
Avg sentiment
Your score of 36 is 3 points higher than the Customer Support SaaS average of 33.
See the full Customer Support SaaS scoreboard →Thread freshness
The conversation is largely historical.
Sentiment distribution across 10 analysed threads
Most damaging quotes
“I had to do support now and then for my company, and freshdesk has been the worst tool that I ever used. In fact they updated the GUI yesterday, ...”
“freshdesk ending free option. Switch to alternative or try to ...”
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Your closest neighbours in Customer Support SaaS
Brands with similar Reddit Sentiment Scores.