Gorgias
Reddit is mixed on you
9
Threads analysed
5
Negative threads
-0.28
Avg sentiment
Your score of 48 is 15 points higher than the Customer Support SaaS average of 33.
See the full Customer Support SaaS scoreboard →Thread freshness
The conversation is largely historical.
Sentiment distribution across 9 analysed threads
Most damaging quotes
“If you're already paying for Gorgias, I'd definitely recommend Richpanel. It's the best eCommerce customer support solution I've personally used for brands ...”
“i discovered quickly that the Gorgias AI would not work for us because it can't communicate with some of the third party platforms we use, like ...”
“Gorgias looked amazing moving from legacy, non-eCommerce specific players like Zendesk. But then new players like Richpanel entered the market ...”
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Where Reddit is talking about you
Subreddits ranked by thread volume, coloured by average sentiment in that community.
What Reddit's saying about you
The recurring themes from AI analysis across all threads.
Other feedback
5 threadsLow impacte.g. “Gorgias AI failed due to incompatibility with third-party integrations needed by the user.”
Pricing concerns
2 threadsModeratee.g. “Gorgias is priced triple competitors despite strong Shopify integration, raising cost-benefit concerns.”
Reddit is mixed on Gorgias — and that’s fixable.
Your score of 48 means negative threads are drowning out the positive ones. UpRate.io rebalances the conversation. See how it works →
Your closest neighbours in Customer Support SaaS
Brands with similar Reddit Sentiment Scores.