Tidio
Reddit is mostly fine with you
8
Threads analysed
3
Negative threads
0.03
Avg sentiment
Your score of 34 is 1 points higher than the Customer Support SaaS average of 33.
See the full Customer Support SaaS scoreboard →Thread freshness
The conversation is largely historical.
Sentiment distribution across 8 analysed threads
Most damaging quotes
“We used Tidio for about eight months. Worked fine when it was just me and one other person handling customer stuff.”
“Questions for anyone actually using Tidio: Common problem in reviews is the sudden spike in pricing? Is the AI chatbot good enough to handle ...”
Want the full picture?
We scan your category's top Reddit threads live on the call. You see exactly where buyers are choosing alternatives over you. You keep the audit report whether you work with us or not.
Where Reddit is talking about you
Subreddits ranked by thread volume, coloured by average sentiment in that community.
What Reddit's saying about you
The recurring themes from AI analysis across all threads.
Other feedback
4 threadsLow impacte.g. “User writing a review of their Tidio experience for community reference.”
Customer support complaints
2 threadsLow impacte.g. “Tidio recommended as good value for small businesses combining AI and live support.”
Reddit likes Tidio. Turn that into a moat.
Your score of 34 is strong. UpRate.io helps you defend it by seeding positive threads where your buyers actually search. See how it works →
Your closest neighbours in Customer Support SaaS
Brands with similar Reddit Sentiment Scores.
