Tidio

34

Reddit is mostly fine with you

8

Threads analysed

3

Negative threads

0.03

Avg sentiment

Your score of 34 is 1 points higher than the Customer Support SaaS average of 33.

See the full Customer Support SaaS scoreboard →

Thread freshness

0 threads in the last 30 days
0 threads in the last 90 days
8 threads older than 90 days

The conversation is largely historical.

Sentiment distribution across 8 analysed threads

2
3
1
2
Loved
Positive
Neutral
Negative
Brutal

Most damaging quotes

We used Tidio for about eight months. Worked fine when it was just me and one other person handling customer stuff.

r/smallbusinessView on Reddit

Questions for anyone actually using Tidio: Common problem in reviews is the sudden spike in pricing? Is the AI chatbot good enough to handle ...

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Where Reddit is talking about you

Subreddits ranked by thread volume, coloured by average sentiment in that community.

1r/AIAssisted1 threadLoved
2r/Tidio1 threadNeutral
3r/WordpressPlugins1 threadLoved
4r/AI_Agents1 threadNeutral
5r/smallbusiness1 threadBrutal
6r/shopify1 threadBrutal
7r/automation1 threadNeutral
8r/ecommerce1 threadNegative

What Reddit's saying about you

The recurring themes from AI analysis across all threads.

Other feedback

4 threadsLow impact

e.g. “User writing a review of their Tidio experience for community reference.

Customer support complaints

2 threadsLow impact

e.g. “Tidio recommended as good value for small businesses combining AI and live support.

Reddit likes Tidio. Turn that into a moat.

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