LiveChat

23

Reddit is mostly fine with you

10

Threads analysed

1

Negative threads

0.01

Avg sentiment

Your score of 23 is 10 points lower than the Customer Support SaaS average of 33.

See the full Customer Support SaaS scoreboard →

Thread freshness

0 threads in the last 30 days
0 threads in the last 90 days
10 threads older than 90 days

The conversation is largely historical.

Sentiment distribution across 10 analysed threads

1
8
1
Loved
Positive
Neutral
Negative
Brutal

Want the full picture?

We scan your category's top Reddit threads live on the call. You see exactly where buyers are choosing alternatives over you. You keep the audit report whether you work with us or not.

Where Reddit is talking about you

Subreddits ranked by thread volume, coloured by average sentiment in that community.

1r/ecommerce3 threadsNeutral
2r/CustomerSuccess2 threadsNeutral
3r/AIAssisted1 threadLoved
4r/salesforce1 threadNeutral
5r/SideProject1 threadNeutral
6r/web_design1 threadNeutral
7r/mildlyinfuriating1 threadBrutal

What Reddit's saying about you

The recurring themes from AI analysis across all threads.

Other feedback

7 threadsLow impact

e.g. “Generic inquiry asking for experiences with LiveChat and competitor products.

Positive recommendations

2 threadsLow impact

e.g. “Positive recommendation of LiveChat as reliable and solid for businesses with budget.

Reddit likes LiveChat. Turn that into a moat.

Your score of 23 is strong. UpRate.io helps you defend it by seeding positive threads where your buyers actually search. See how it works →

Your closest neighbours in Customer Support SaaS

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Reddit is mostly fine with you

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YOU

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Reddit is mostly fine with you

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