Horizn Studios
Reddit is mostly fine with you
10
Threads analysed
3
Negative threads
0.07
Avg sentiment
Your score of 35 is 1 points higher than the DTC Luggage & Travel Bags average of 34.
See the full DTC Luggage & Travel Bags scoreboard →Thread freshness
The conversation is largely historical.
Sentiment distribution across 10 analysed threads
Most damaging quotes
“AVOID HORIZN STUDIOS. Hands down the worst customer service I've ever encountered. Instead of resolving issues, they focus their energy on ...”
“Avoid Horizn Studios, terrible quality and horrible customer service!”
“I bought 2 suitcases from Horizn Studios in 2019. The wheels have disintegrated and the case is cracked. I have older suitcases that have lasted longer!”
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Where Reddit is talking about you
Subreddits ranked by thread volume, coloured by average sentiment in that community.
What Reddit's saying about you
The recurring themes from AI analysis across all threads.
Other feedback
7 threadsLow impacte.g. “Suitcase wheels disintegrated and case cracked after 4 years, worse durability than older bags.”
Customer support complaints
2 threadsSeriouse.g. “Strong avoidance warning due to worst customer service experience and unresolved issues.”
Reddit likes Horizn Studios. Turn that into a moat.
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